Frequently Asked Questions
Everything you need to know about our organic essentials and your order.
What materials do you use in your products?
We prioritize comfort and safety by using premium organic cotton and ZQ-certified Merino wool. All our products are GOTS certified and free from harmful chemicals, making them perfect for sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-7 business days within North America. International shipping times vary by location, usually ranging from 10-21 business days. You will receive a tracking number as soon as your order ships.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, socks and underwear must be unopened in their original packaging to be eligible for a return.
Are your products seamless?
Yes, our socks are designed with a flat toe seam to ensure maximum comfort and prevent irritation, which is especially beneficial for children with sensory sensitivities.
How should I care for my Q for Quinn items?
To maintain the quality and longevity of our organic fabrics, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat or hang drying.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.